How to apply for jobs in support
Jobs in support, especially technical support jobs need the specialist to resolve computer issues that users may face. This specialist may do his/her duties via phone or email. Most technical support jobs are available at public institutions, software companies or other areas that need this kind of services. Most employers want a college degree but technical support specialists can also get employment by earning a computer certification, such as A+ certification. Bureau of labor Statistics says that computer support specialists earn an annual income of more than $70,000 as of May 2008. People who are looking for technical support jobs would find many resources available out there.
Step 1
Search on online job portals
Most employers these days put ads about vacancies on their companies for jobs in support. So you need to search online job portals and register your name with it. Visit Craigslist and select the link of your city listed on the right. Click on ‘job’ and review the available job types enlisted there. Select the link of the kind of support job you are looking for. For instance, if you want to work in a technical support designation, then select ‘technical support’. Check out all available jobs and select the right one according to your interest. Select the job’s link and look at the job description. Check the job posting and the qualification required for the designation. Reply to the job listing by selecting the link next to ‘reply to’.
Search on Teksystems
Log on to Teksystems, select ‘IT job opportunities’ and choose the option for ‘IT infrastructure jobs’. View all available jobs listed in ‘Desktop support jobs’ and choose ‘Help desk technician jobs’. Check out the listing of available help desk technician jobs. Select the link of the jobs in support that you want to apply for. Review the request to make an account. Select ‘Apply with new account’ option to make an account using a unique user name and password. When the account is made, upload your CV to apply for the job.
Search on Dice
Dice is a popular website known for listing of many jobs in support vacancies. Log onto the website and select ‘search jobs’ option to look for desk top support jobs. Put in keyword like ‘desktop support’ and then click on ‘search’ button. Review the results of your search and select the link of the job of your choice. Select ‘apply now’ option and submit your CV there on.
Basic skills and requirements
Skills for jobs in support may vary by company based on the software or hardware that you will provide technical support. Generally technical support job need quick responses to client emails, phone calls and other electronic communications. In typical terms, it requires applicants having experience with the software and hardware issues that the applicant will be resolving. Since you will be working with computer peripherals, it often requires your internet skill set to be quite extensive. Apart from this, you should have good oral and written communication skill and organizational and interpersonal and presentation skills. With all these skills, you can get a very good and high paying support job.
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