Introduction
The search for a new spa can prove challenging, especially in urban areas where new spas open frequently. Spa-seekers may find leisure in a massage at a spa, or a destination spa that offers multiple days of pampering, exercise and health education may be of greater interest. Touring prospective spas can prove an effective screening tool. Consider which services, environments and price ranges are most desirable before beginning the search for a new spa.
History
There are numerous types of spas, including medical spas, which may offer cosmetic procedure treatments along with traditional massages and other spa treatments. Consider the services offered by new spas: destination spas usually require a minimum stay of a few days while a person receives spas treatments and other pampering, and hotel or resort spas feature services marketed toward families and business travelers. Mineral Springs spas feature seawater or mineral spring water in the usual spa treatments. Each type of spa offers different advantages to customers.
Features
The actual spa selection process can be time-consuming. When hunting for new spas, ask for a tour and consider the environment. Are the employees friendly, polite and eager to help? Does the spa appear to be clean and well-kept? Ask family members, friends and acquaintances about their experiences with spas around the area. The testimony of other people can help you decide on a new spa.
Ask about the services offered and the price at each new spa you consider. Do the prices seem reasonable and within budget? Does another salon offer a wider range of services?
Look for reviews of a new spa in newspapers, magazines and other forms of media. A prospective salon may be graded by the Better Business Bureau (BBB), which can aid a person in the spa selection process.
Try out the services at a new spa. Can the employees answer questions about treatments or offer advice for future treatments? Do employees remain courteous and offer assistance when a problem is encountered? If a problem does occur, can the spa compensate its customers by offering a solution?
While visiting a spa, ask other customers waiting for services about their experiences. Return customers may be able to provide valuable information on the spa, while other new customers may be able to offer opinions they heard from other customers or in other publications.
Tips and comments
Ask to speak to the owner or manager of any spa. An owner can answer specific questions or offer solutions to any problems. If a manager's answers are inconsistent or not specific, or if the manager proves rude or unwilling to help, consider finding a new spa. Avoid patronizing businesses that continually offer poor customer service.
Whenever visiting a new spa, ask about special promotions or coupons for new customers. Before taking to the pavement to review a spa in person, look for web sites or promotional items to narrow down the list of prospective spas.
Talk to employees about the customer base for the spa. Are there many repeat customers? Which services do customers typically purchase?
Comments
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