Finance Credit

How To Get a Service Credit From the Electric Company When Your Power Goes Out

Published at 03/06/2012 18:53:33

Get service credit for electric outage

If you are among those customers eligible for service credit because of the outages, then you should definitely read this following article because you will learn how to request a service credit from your electrical company.
A lot of people experience lengthy or even frequent electric outages. When these things happen, not only are you in danger of getting harmed or killed but some of your electronic appliances can get broken as well. As a result, the first step that you have to do towards a service credit is to contact the company that deals with your electric utilities. You will see that you are going to find a very interesting article with rules on the internet. You should read these rules beforehand, to be sure that you are indeed eligible for the service credit from your electric company. Many electric companies have strict rules when it comes to outages and service credit, and this is why it is better to be informed from the beginning.

Step 1

There are basically three types of outages conditions that can be applied to getting a service credit. The first rule is when outages happen every 120 hours. This also counts as a state of emergency situation and it is compulsory for the customers to notify their electric company about the outages so that they can see what is wrong.

Step 2

Next you have the case in which the company fails to restore the electricity within 16 hours of the initial outage. People who experience this kind of situation should definitely get a service credit, because they are among the ones that are eligible for one.

Step 3

The last case is when you experience frequent outtakes in a year. Most companies think that if you experience more than 7 outtakes in a year, then you are definitely eligible for a service credit. You should be very careful before applying so that you can be sure that you are really eligible for the request of service credit.

Step 4

Last but not least, you should not forget some basic rules for when the electricity if out. Remember to protect electrical items by unplugging them. You never know when the electricity is restored and you would not want your brand new TV or computer to get broken.

Step 5

If you have an electric generator, be careful to run in outdoors. Running a generator indoors is very dangerous and you should avoid this habit because there have been a lot of catastrophes in recent years due to such experimental behavior. Be sure to have your phone near you and to have some special contact numbers, in case something bad happens. You never know what might happen during an outtake and it is better to be safe than sorry.
If you follow the rules above and if you contact the electricity company, you will surely get more explanations about how you can get a service credit. It might seem like the procedures are difficult, but you will see that in fact they are quite simple to understand.

 

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